FAQs > General Questions (15 entries)

  • Do I get to choose my photographer?
    The answer is yes, but we like to say request. Our photographers work on a large number of projects and sometimes will not be able to make the requested date and ...
  • What if I need to cancel?
    All cancellations must be confirmed at least 24 hours before your scheduled event time. The deposit made with your reservation will be refunded up to 48 hours before your event. Weddings ...
  • What if I need more photographers or hours than I booked?
    Private Paparazzi will always strive to accommodate our clients’ needs. A change to your reservation can be made during normal scheduling hours until 7:00 p.m. on the day of your event. ...
  • How do I know my personal information is safe?
    Private Paparazzi only uses secure sites for submission of payment and personal information. We record and keep personal information with consent for the sole purpose of better serving our clients. Private ...
  • What do you recommend for weddings and larger events?
    Weddings can be tricky and may need special attention from our staff and pricing customization. As a rule when booking a wedding, we recommend reserving at least two photographers per ...
  • What kind of quality can I really expect for such a low cost?
    This is the question we know we can prove through our exceptional service. Our photographers and our products are top-of-the-line. We simply believe that luxury, art, and high-quality service are able ...
  • How soon will I be able to see my pictures online?
    We guarantee a 1 -3 day turnaround for all images from your scheduled event. Once your pictures are ready to be viewed, you will be emailed an event login ID and ...
  • How long will my proofs be available online?
    Each of your images will be available online for 90 days. After this, your login ID will expire for that event.  Private Paparazzi will then archive your photos upon your request ...
  • Can I give my login & password out to others to view & order pictures online?
    Please do! We encourage you to invite friends and family to view and order pictures & mementos online. Your event will be assigned an Event ID number and anyone you choose ...
  • What is the cost for final prints from my event?
    Prices for final prints from you event vary with different sizes and different event types. We guarantee that our print prices remain competitive and in line with our low cost philosophy. ...
  • What is your refund policy?
    We strive to give you the best service possible, however if there is an error in service on our part we will do everything in our power to rectify the situation. ...
  • When is final payment due?
    Final payment for your event is due 24 hours prior to the start of your event.
  • Do I have to pay a deposit?
    Yes. In order to secure your requested date 50 percent deposit of the total requested booking time is due upon receipt. Once we receive your deposit payment your date is secured. ...
  • Can I book a photographer for a half hour?
    Unfortunately not. We charge an hourly rate which means all or part of an hour. In our experience clients benefit from having our photographers available for the full hour.
  • Can you use my photos fro advertising?
    Yes this notice contract serves as a model release giving the Photographer the irrevocable right to use the photographs in all forms and in all media and in all manners, without ...