FAQ
| General Questions (12 entries) |
Yes, we have our paparazzi team members listed under their specific city. If you would like to request a specific
photographer(s), please indicate their name on your request form. If the photographer(s) you requested are unavailable to shoot the date and time of your event, you can be certain the all photographers contracted with Private Paparazzi are well equipped to give you outstanding service. All cancellations must be confirmed within 48 hours before your scheduled event time. The deposit you made with your
reservation will be refunded up to 48 hours of the scheduled event with cancellation.
To cancel an event, simply e-mail or give us a call. E-mail and phone number information can be found on the Contacts
page.
Any changes you need to make to a reservation i.e. time, number of photographers, location, etc., simply e-mail or give
us a call. There is no need to fill out another request form, as simple changes can be sent to us directly. E-mail and
phone number information can be found on the Contacts page.
All event photos (unless otherwise notified) will be available for viewing within 72 hours of the date of the event. A link
to your personalized page of images will be sent to the ordering party once the images are available. From this page
you are able to send the link to friends and family for their viewing pleasure, order prints and/or digital downloads.
No. All photos produced from any event are password protected and made available for viewing only to the ordering
party, unless otherwise requested.
We strive to give you the best service possible, however if there is an error in service on our part we will do everything
in our power to rectify the situation. No cash refunds are given but service credit is available in certain situations. If you
were not completely satisfied please send email to info@privatepaparazzi.com so we can review your situation.
The deposit (50% of the final bill) is due immediately after the request is processed and you are ready to book. This
deposit is used to secure the date and the photographer(s). The remainder of the balance (final payment) is due at
least 24 hours before the start of your event.
Yes, you can book photographers for under an hour, but the hourly rate still applies. The same rate applies for 0-1
hour.
Private Paparazzi, the photographer(s) and the client have full rights to the images. Clients are able to use the photos
for their personal use, as Private Paparazzi and the photographer(s) have the right to utilize all images for advertising
and portfolio purposes.
We do also accept cash and personal check. If you are not comfortable making a payment with a credit or debit card
online, please let us know, and another form of payment can be rendered.
Private Paparazzi prides itself in client customization. Our packages were created to serve the client and make planning
of an event a simple process. If you would like to make any changes to one of our existing packages, please let us
know and we will accommodate your request.
Yes, Private Paparazzi and Print Room offer various custom products. You can find a list of these products on your
personalized page of images from your event. If you are looking for something that you don't see on the site, please contact us directly via e-mail or phone, as it may be available. E-mail and phone number information can be found on the Contacts page. |
